Or possibly a user also can submit a assistance ticket with no logging in if this element is enabled because of the helpdesk administrator.
Incidentally, in case you are wanting a help desk software program, be certain to look at JitBIt, we have been powering Fortune five hundred enable desks for years, we are Just about the most revered and person welcoming methods that you can buy.
"Firms" - Assign end users to "businesses" and "departments", put in place organization "administrators" and observe ticket historical past from specific providers.
This area is employed if you log in to your Harmony Portal, together with for Other folks to ask you to definitely other Harmony corporations. If you wish to update your e mail address, remember to contact help.
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Look at the tip-consumer handbook - is made up of information regarding every one of the web pages and options Speak to Assist
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We prioritize clients’ security and make use of the SSL encryption within the Jita Guess application to safeguard all sensitive details.
We know, "One more assist desk software package". We’ll preserve you a while and indicate The important thing main reasons why Jitbit gives a little something diverse to The remainder:
Classes give a lot of more Advantages - you'll be able to assign classes to distinct staff customers, Make experiences applying just the tickets you need, very easily hunt for tickets and even more
“We’re pleased this need is becoming regarded over the G2 marketplace and Jitterbit is An important driver of this innovation.”