At the moment, we don’t Have a very independent program for Apple customers. Nevertheless, our mobile Variation can fulfill all your preferences. It operates smoothly on iPhones and iPads.
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By the way, should you be wanting a aid desk software package, be sure to take into account JitBIt, we have been powering Fortune five hundred help desks For several years, we are one of the most respected and person helpful alternatives available on the market.
Debug your macros: insert breakpoints, Participate in partly or loop your playback. Human-readable macro file structure, basic textual content script uncomplicated for modifying in external editors Intelligent-Rec mouse recorder technological know-how that optionally records your mouse in relative coordinates Side-challenge through the creators in the amazing Jitbit Helpdesk Application And all the encompasses a macro recorder must have
Most of the functions explained earlier mentioned operate noticeably far better Should you have a Awareness Base. But what if you are jitabet app just beginning and all you may have are solved aid tickets? Visit any one of these and question GPT to deliver an report for you personally. Develop your KB with time with negligible work!
Nonetheless, very little will be despatched to the consumer Except if a technician decides to make it happen. There isn't any chance of leaking any non-public info devoid of an explicit consent from a single of your respective employees.
Aid Requests: A portal for taking care of assistance conditions submitted to our crew of hugely capable authorities.
Groups give a lot of more benefits - you may assign types to precise workforce users, Establish experiences applying just the tickets you would like, easily try to find tickets and more
Our Studies make it straightforward to control your IT-group overall performance. Jitbit contains a set of crafted-in stories that provides you with the insight you might want to acquire and boost your customer service. Plus the "custom made report" Instrument that permits you to rapidly Create your very own reviews.
For developers and shoppers who want much more extensibility we provide a properly-documented API you could use to incorporate custom made attributes.
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Integrates into your internet site - generates a support-widget for the Websites. Just duplicate-paste two strains of JavaScript to your webpage and that's it - you now Have a very guidance variety having a Reside chat.