We know the way you really feel "Who is this client? What's their enterprise name once again? Have not we currently answered that? Who's dealing with this electronic mail?" Spend significantly less time figuring that out and by no means be irritated by An additional assist electronic mail once more.
Remember to Test our short five minutes introduction video clip in this article that swiftly walks you through all The fundamental features of our ticket management procedure.
iOS application + Android application + Mobile Net UI - totally free mobile apps in addition the cell-optimized web-UI that actually works on any screen via a cell browser.
Jitbit Helpdesk incorporates an integrated concept board For each and every ticket. Below prospects and specialists can write-up updates and interact with one another by using electronic mail or the online application privately or publicly.
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Very first off, flip the ChatGPT integration on. It is really established to choose-in by default given that your facts is going to be despatched on the OpenAI API. Take a look at their privacy plan for anyone who is concerned.
Jitbit Support Desk is often a assist desk challenge tracker created by Jitbit Program. Jitbit Helpdesk includes an embeddable Stay-chat widget and dozens of various integrations but its Key aim is e mail.
In this way, the website icon will likely be additional to your property display. You need to use it to open up the System quickly.
As your SaaS application balloons in sizing and complexity, you happen to be smacked appropriate inside the confront with what I contact "The SaaS Paradox" - where by ninety% of your respective function, blood, sweat, and tears turn out to be wholly invisible in your prospects. Let's break down this thankless iceberg of exertion:
To find out a summary of the newest launch highlights, click the disclosure triangle close to your title and choose What is actually New. This opens a separate tab on Good results Central summarizing new launch jitabet capabilities, enhancements, and improvements. In-depth release notes can be found underneath Launch Notes.
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For builders and clients who want more extensibility we offer a properly-documented API you could use to incorporate personalized options.
We have also rewritten the "recommended KB article content" module to utilize an area (as in "your knowledge is not shared with any individual") Big Language Product (LLM) to vectorize a ticket and Identify related content, which enhances relevance drastically.
Custom made fields for tickets and belongings, like "client variety" or "products ID" etcetera. And pre-filled ticket templates