Categorizing and Tagging tickets - assign tickets to distinctive categories and assign default agents to groups.
Automation/macros motor - Set up challenging workflows applying our uncomplicated "if this - do this" motor. Here's an example induce-motion: "Should the ticket will become overdue ship an HTTP-request to an external URL"
This macro recording method will preserve you numerous of your time on repetitive responsibilities. You should utilize the Macro Recorder to automate ANY exercise in almost any windows application, record on-monitor tutorials.
This is how Jitbit's uncomplicated ticket process tracks and handles your buyers' requests and will save your specialists' time:
If you already have an account, it is possible to just sign in. Here is a straightforward instruction with the Jitabet app login:
We surveyed 100+ businesses across industries and departments to Discover how organizations are prioritizing LCAP.
As it is possible to see, the Macro Recorder has established a script for me. It includes mouse moves and delays only (since all we ended up doing is jitabet login mouse recording). The script states:
Jitbit Helpdesk will come bundled with absolutely free iOS and Android mobile ticketing apps. They may be amazingly quickly even on sluggish connections and include all Individuals wonderful aid desk characteristics. And, much like the desktop Model, they’re unbelievably very well intended.
Strategies forum in which end users can recommend new features for the merchandise, "vote" for function-requests and leave their opinions
A customer creates a ticket using the self-services portal, the Reside-chat widget on your website or by sending an electronic mail to the support mailbox.
All KB posts (like tech-only content articles) are despatched into the OpenAI API to ensure that we will utilize it to crank out responses.
If some thing's not Functioning: question your coworker to close their browser, then refresh this web site, re-share the display screen and mail the backlink for your coworker once more.
For builders and customers who want far more extensibility we provide a properly-documented API you can use to include personalized characteristics.
Situated in the business heart of downtown Manila, JITABET is often a registered entity in the Philippines, possessing all important regional governmental authorizations. Each activity we introduce is topic to a stringent audit and oversight because of the Philippine Gaming Council, along with verification by Macau as well as GLI laboratory as a result of an unbiased third-occasion validation unit.