In the subsequent portion, if you are a member of many Harmony organizations, you'll be able to set the default Business that should open if you log in to your Harmony Portal. Utilize the dropdown to established the desired default Corporation.
Bought a ticket a couple of login glitch? The brand new "advised posts" module quickly details you or your buyer into a KB article that types it out. No additional digging by way of a mountain of articles or blog posts.
To switch the active Corporation within the Harmony Portal, click the organization dropdown and select One more organization:
Jitbit Helpdesk contains an built-in concept board For each and every ticket. Right here customers and professionals can post updates and communicate with each other via e-mail or the online app privately or publicly.
In the event you have lost your password, make use of the "forgot password" backlink below the form, enter your e mail and reset your password.
Of course, but only throughout the handshake period. The 2 browsers must exchange some magic quantities prior to they could find one another. So we wrote a small signaling server to assist with that (and also control "rooms"). See yourself: just look at this webpage's supply code, It is really all there ;)
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On the other hand, nothing at all will likely be sent to the consumer Except a technician decides to do it. There is absolutely no risk of leaking any personal facts without the need of an explicit consent from one of your respective workers.
Hosted or self-hosted - nearly all our clients choose the "SaaS" Variation, but a lot of IT departments favor owning an "on-premises" Model working on their servers.
Following building any updates on this website page, you must click on the Save button in order for the variations for being saved.
The leading monitor of the help desk computer software incorporates a strong grid showing all the information on your existing tickets. You can easily kind and filter the requests, assessment The jitabet login existing stats as well as conduct "bulk" operations devoid of leaving the web page.
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Automation/macros engine - Setup intricate workflows working with our simple "if this - do that" motor. This is an case in point result in-motion: "If your ticket will become overdue mail an HTTP-ask for to an exterior URL"